Tickets

Online

Tickets for events and an overview of our bookable programme can be found in our online ticket shop at rausgegangen.de:

It is not necessary to print out your digital ticket.

At the box office

Tickets are also available at the box office (main entrance PACT Zollverein). The box office usually opens one hour before the start of the event.

For events with free admission, the box office usually remains closed.

In addition to tickets for the current event, tickets for upcoming events can also be purchased at the box office.

Ticket transfer

If you are unable to use your purchased ticket, you have the option of transferring it to another person. Tickets for PACT Zollverein events are not personalised.

Refunds

Purchased tickets cannot be returned.

We strive to make our events accessible to as many people as possible. This includes an open pricing policy. Therefore, we offer visitors the opportunity to select the price level for most of our events based on their own assessment when purchasing tickets (individual events are excluded from this rule). This means you are free to decide how much you would like to pay for your PACT experience and what price you consider appropriate.

There are four different price categories:

• Minimum price

• Reduced price

• Regular price

• Supporter price

Our prices in these four categories vary depending on the event.

Admission to events at WerkStadt and Kleiner Laden is generally free of charge.

Our online ticket shop offers the following payment options:
PayPal, credit card (MasterCard, Visa), Klarna

You can pay at the box office on site as follows:
EC card payment, credit card (MasterCard, Visa), cash payment

For people who use wheelchairs, there are usually 4 to 6 reserved seats per event plus accompanying persons, which are kept free until 180 minutes before the start of the event. Wheelchair users can purchase these seats directly in our online shop.

Accompanying persons receive a free ticket for all events. When booking a wheelchair seat in the online ticket shop, the free ticket for the accompanying person is automatically booked as well.

People with a disability pass marked with a B can attend our performances with an accompanying person. The accompanying person receives a free ticket. Please contact us for reservations for via E-Mail to access@pact-zollverein.de. Soon, these accompanying tickets will also be available to book in the online ticket shop. We do not check disability passes at the entrance or at the box office.

Seating is generally unreserved at PACT events.

Only for a few special or external events can seats be booked in the online shop using the seating plan.

Looking for a gift? You can purchase exclusive vouchers for PACT tickets in our online ticket shop or at the box office. The vouchers can be redeemed for all PACT Zollverein events, but not for special events.

Over 60 cultural experiences on one card – RuhrKultur.Card 2025

In 2025, you can once again experience the unique cultural scene in the Ruhr region with an annual pass: the RuhrKultur.Card will once again take you to art in top-class museums, breathtaking theatre and festival performances, and special cultural treasures that promise experiences spanning history, science, art and industrial culture. The price is 49€. In addition to the analogue card in credit card format, the RuhrKultur.Card 2025 is also available as a digital eCard (currently only in the web shop).
www.ruhrkulturcard.de

To book discounted tickets with your RuhrKultur.Card, please contact us at service@pact.zollverein.de oder or on 0201-2894720, quoting your 12-digit card number.

With the tanz.card.campus, students in the field of dance can purchase tickets for 5€ at the box office (subject to availability). Advance reservations can be made via service@pact-zollverein.de

A collaboration between: Centre for Contemporary Dance / Cologne University of Music and Dance, Folkwang University of the Arts, nrw landesbuero tanz.

Press tickets can only be ordered directly through PACT. Please contact us by email at presse@pact-zollverein.de or by telephone on +49 (0)201 289 47 10.