Accessibility

• Cobblestone pavement in front of the building and on the Zollverein grounds

• Ground-level entrance on the ground floor: no automatic door, permanently open during events, outside of events, if not independently operable, please ring the bell

• Box office, foyer and gastronomy on the ground floor / barrier-free

• WC on the ground floor / barrier-free

• Lift for access to first floor, cannot be operated independently, please inform the box office or register at service@pact-zollverein.de.

• Main stage on the first floor / barrier-free

• Signposted disabled parking spaces to the right of the entrance / free of charge

• Paving slabs in front of WerkStadt

• Entrance not at ground level, no fixed ramp available / no automatic door, cannot be operated independently, please ring the bell

• Toilet on the ground floor: not accessible

• Two disabled parking spaces in front of the entrance

• Asphalt in front of the small shop

• Ground-level entrance / no automatic door, permanently open during events

• No toilet available / nearest barrier-free toilet is in the community centre Kon-Takt, which is accessible during opening hours. The community centre is a 1-minute walk away, and WerkStadt is a maximum of 5 minutes walk away.

Early boarding refers to the earlier admission to the auditorium. This service is for everybody who wishes to familiarise themselves with the venue in advance and find a suitable seat for their own needs. With this service, we want to make the admission more relaxed for everyone, especially visitors with visible or invisible disabilities.

With the service Relaxed Performance, we want to welcome all visitors for whom sitting still for long periods of time in performance venues is a barrier. This includes, for example, people with autism, Tourette's syndrome, learning difficulties or chronic pain. The aim is to create a more relaxed event atmosphere. The service is offered for selected events and includes, among other things:

• The Relaxed Performance will be announced before the event begins.
• Noises and movements from the audience are explicitly welcome.
• Visitors may leave the auditorium at any time and return later.

Audio description is available for selected performances. Audio descriptions make performances accessible to blind and visually impaired people. During the performance, the action on stage is described via wireless headphones. This gives blind and visually impaired people access to the visual elements of a performance. Among other things, movement, gestures, facial expressions, stage design, costumes and props are described.

Before a performance with audio description, there may also be a haptic access tour. During a haptic access tour, blind and visually impaired people can explore the stage area by touch. After a detailed and precise description of the objects in the room, participants can feel them one by one.

We endeavour to provide advance information about any requirements that may be imposed on the audience during performances at PACT. This includes information about various sensory stimuli such as light, noise, smells, or the use of special stage effects such as fog and strobe lighting, which may be potentially triggering. Transparent communication allows visitors to decide for themselves whether a performance is accessible to them.

Information about sensory stimuli can be found directly on the event pages.

We endeavour to provide advance information about various potentially triggering content that is addressed, shown or performed in the performances at PACT. We provide this information directly on the respective event pages. Transparent communication about this enables potential visitors to decide for themselves whether a performance is accessible to them.

Please note that it is unfortunately not always possible to provide information on all productions, as some of them are still in the development process until they are performed at PACT.

We are happy to offer you the opportunity to contact us before your visit to the event to request information about specific triggers. We will then get in touch with the respective productions and provide you with the information if possible. We endeavour to respond to all enquiries.